Telephony | India Consumer Forum - Part 31

Category: Telephony

Telenor making deductions without consent

Telenor themselves activated a service LOVKDISPN on my number (without my consent) and deducted money Rs 30/- for two consecutive months. I called up customer care to enquire & asked for refund. They said you should have deactivated within 24 hours, only then we would be able to refund. As I was calling the after …

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Recharge not credited by Vodafone after payment

On 7/11/2016, Rs. 222 was debited from my bank account through online transaction using Bill Desk payment gateway for recharging my Vodafone number but talk time was not provided till now. Bank said the transaction was successful and amount was credited to Vodafone but Vodafone denied.I sent them bank statement, online transaction details again and …

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JIO booking failed but amount debited from bank account

It is to your notice that on 24 August 2017, I had I booked Jio phone and submiited fee Rs. 500/- online through my mobile no. 8xxxxxxxx1. OBC Bank Debit Card. The booking was failed due to some technical reason (failed Ref No. PRCR/78001837/723614606641/4357085001006008) dated 24th August, 2017. My money was debited despite the booking …

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Wrong charges by Vodafone

I am vodafone customer in Mumbai. my interaction number with them 199623304. my mobile number is 8xxxxxxxx2. I was subscribed IROAMFREE package. my package include unlimited incoming call, outgoing call, Internet data. if you go in detail in my bill I have not been charged for call but during same days I am charged for …

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Porting request rejected by Airtel

I am facing problem since past month. my porting complaint no. PR090800508 with airtel is not being resolved. I want to port my no. in vodafone from airtel but the request has been rejected twice. The rejection displays error EAI number in process for updation or deactivation which is not being resolved by any of …

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Replacement SIM not activated by Aircel

This is in reference to my aircel number mentioned above. On 4th September 2017 I had been to Aircel Gallery Store in Andheri west to purchase a duplicate Sim card for the new phone purchased. After paying Rs.70 and submitting the required documents as asked by Mr.Kxxxn working as customer care executive in the store …

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Vodafone mobile service down for 3 days

Vodafone has not started my mobile service after port from Idea. Vodafone took three days to start my service after being same has been stop from idea. Due to some internal process Vodafone is not able to start my service due to some internal problem and my mobile number went down for three days. Lalit …

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