Telephony | India Consumer Forum - Part 43

Category: Telephony

Airtel activating wrong international roaming pack

On 13th May 2017 i called airtel costumer care to confirm international roaming (USA) packages for my boss son mobile number 8xxxxxxx6. I asked them with his name on call for packages. They told me to recharge with Rs.3999/- for USA international roaming. Then i recharged with Rs.3999/-, with immediate action UAE international roaming activated. …

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Calls barred since 8 days by Idea Cellular

My calls have been barred bcoz of O-DNO. i have paid the bill and submitted the bills to idea customer care 8 days ago. Even after submitting the bill my number is not activated yet and its been 8 days and visited the idea customer care(chandanagar) 5 times. everytime they say sorry and convey that …

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Wrong plan information and high billing by Vodafone

I have post paid number 9xxxxxxx5 of Vadafone services. Last month again customer care changed rental plan to 350 basic saying that there shall be no roaming in nagpur and voice and data charges shall be nil. Customer care assured me that bill shall be max 350 with taxes. In May 17 bill they have …

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Erroneous deduction of balance by Vodafone

I am a Vodafone customer since 5 years and was quite happy with their service until last year. All of a sudden they started deducting 4 ps multiple times a day in the name of data charge when i havnt turned on the mobile data in my phone. I complained many times and the only …

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No signal on my Vodafone network

Im a vodafone user from last 5 years and my no. is 8xxxxxxxxx5 but from yesterday it has been showing no signal . I Tried multiple ways to solve the issue by removing the sim card and all but it remained the same. tried calling from from friends vodafone number to customer care but no …

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Unable to make calls even after activating Airtel roaming pack

My son’s mobile no. 9xxxxxxxxxx1 was recharged with an international roaming pack of Airtel amounting to Rs.2999/- on 30/04/2017. According to the recharge plan, he is entitle to 250 minutes to India and local numbers. He arrived at Czech Republic on 02/05/2017. Till date he could not make a single call to anybody, though he …

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TRAI’s direction to Service Providers on deactivation of connection due to non-usage

Information Note to the Press (Press Release No.12/2013) Telecom Regulatory Authority of India New Delhi, the 21st February, 2013: Telecom Regulatory Authority of India (TRAI) has today released a Regulation on ‘Deactivation of Cellular Mobile Telephone Connections due to Non-usage’. Telecom Service Providers (TSPs) currently prescribe a condition of deactivation if the mobile connections remain …

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