Travel | India Consumer Forum - Part 2

Category: Travel

Complaint regarding amount deducted on Yatra App

Amount deducted but ticket not booked yatra. Value: 5404 I booked flight from Yatra App on 21 January 2024 for our journey from Goa to Bangalore and made the payment via UPI mode. The amount was deducted from my bank account but i did not receive the tickets. There are no customer care number & …

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Complaint regarding Check in Baggage lost in Indigo

Checkin Baggage lost in Indigo. Value: 50000 to 60000 I took a flight from Pune to Jaipur on 17th Jan 24. When I arrived Jaipur I didnt get my bag which I checked in at departure. I was asked t fill a bag lost form at the airport and was told that they will get …

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Paytm Cancelled wrong flight, no customer support

I booked my flights from Bangalore to Bhopal for 30th Dec 2024 and Bhopal to Bangalore for 1st Jan 2024. It was a round trip. I missed my first flight and immediately cancelled my Bangalore to Bhopal flight. I was shown the page where it only informed me that the flight cancellation was in process. …

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Regarding holiday package service from Travel Triangle

No proper guidance during  the travel. Not able to cover all the places mentioned in the package. There is no help for us to visit the places. In the itinerary, it is mentioned 2 near by places in 2 different places.  How can a customer visit the same area for the second place again on …

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Complaint regarding refund from Happyfares against flight cancellation

I’m writing about a distressing flight booking issue via Happyfares with SpiceJet Airlines for a Mumbai to Kolkata flight on December 24th.On December 4th, the flight got canceled due to operational reasons. Happyfares confirmed this from the airline’s portal, but our portal didn’t reflect it said happyfare. On December 9th, they hinted at a delay …

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Complaint regarding delay in bus service

Bus from Mumbai to Bangalore delayed for 4+ hrs. Value: 1300 I booked a bus from Mumbai to Bangalore for 22nd December 10am pickup from chembur. It’s been 4+hrs and the bus has not arrived. The driver just says they are on the way but they just keep me waiting. This cause a lot of …

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GO First Flight ticket got cancelled, Refund not received

A booking of INR 62292 was made on 15th February 2023 for 2 Adults from Banglore to Phuket (dated 09 May 2023) and return flight to be on 12 May 2023 for 2 adults from Phuket to Banglore through Make my trip app. Also an insurance of INR 60910 was purchased for the same trip …

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