Travel | India Consumer Forum - Part 3

Category: Travel

Complaint regarding delay in bus service

Bus from Mumbai to Bangalore delayed for 4+ hrs. Value: 1300 I booked a bus from Mumbai to Bangalore for 22nd December 10am pickup from chembur. It’s been 4+hrs and the bus has not arrived. The driver just says they are on the way but they just keep me waiting. This cause a lot of …

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GO First Flight ticket got cancelled, Refund not received

A booking of INR 62292 was made on 15th February 2023 for 2 Adults from Banglore to Phuket (dated 09 May 2023) and return flight to be on 12 May 2023 for 2 adults from Phuket to Banglore through Make my trip app. Also an insurance of INR 60910 was purchased for the same trip …

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Regarding train ticket booking on Yatra App

Rail Tickets not booked but amount debited. Value: 3995 I tried booking 4 rail tickets, from Dadar Mumbai to Sai Nagar Shirdi on Yatra app wherein I made the payment post that I was asked to confirm the booking on IRCTC website. I entered email ID password. However, once I click submit I could not …

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Complaint against bus driver for ill-treating the passenger

The drivers made the passenger sit from Nagpur illegally. He was told that he would be taken till Nanded by giving him a seat, but the passenger who had a confirmed seat came but he said that I have paid the full amount and I want a seat. The driver did not agree and he …

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Complaint regarding delay in getting refund from Happy Fares

Airline refund not provided even after 6 months of waiting period. Value: 16000 Below flight was cancelled by Airline and Airline support mentioned that the passenger details are not updated by the travel agent (Happy Fares)  which is why they cannot initiate a refund. Flight Number: G8-226 Departure Date: 19-May-2023 Departure Time: 10:30 Arrival Time: …

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Regarding refund from UPSRTC after bus cancellation

I had booked my tickets from Lucknow to Prayagraj for 09/11/2023 and unfortunately the bus was cancelled by UPSRTC. I spoke to the executives and was informed that my booking amount will be refunded within 10 days. It has been 15 days and i haven’t received a single penny back. Please look into this matter. …

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Refund not received from New Shatabdi Travels

Dear Sir, Refer to the above cited subject, the details of travels are Date of Journey: 16-Nov-23; New Shatabdi Travels (Jalaun to Delhi), Time: 10:00pm. Ticket no. TSxxxxx3. Based on mentioned details by Sister is the  passenger and waited till 02:00am where bus has not reached to pickup point & also no proper response from …

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