Travel | India Consumer Forum - Part 38

Category: Travel

Complaint against Zoomcar for refund

I made a booking from zoom car on 25/08/2020 and the trip ended on 26/08/2020. They have to pay me back a refund of ?2393/- which they have done it’s been 37 days still no one is responding and they’re not paying me back. Refund of 2393 cheated by Zoom car Akash V Bangalore 560073, …

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Misleading, while booking a flight ticket from Yatra

I am rising a complaint about a booking the flight ticket using “Yatra.com”. During booking my flight I’ve selected the non-stop route( as shown in Yatra.com website) however post completing the payment and one booking is done it shows 1 halt in my journey. However this had not been initiated to book my journey as …

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Complaint regarding refund from GoIbibo on cancelled flights

I have upcoming flight from Canada to Mumbai and return with American airlines booked via Goibibo. connecting flight from London to Mumbai and Mumbai to London is not operational due to covid and i want to cancel the entire flight trip. I got confirmation from goibibo support team that i am eligible for full refund. …

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Regarding unable to use credit shell in IRCTC

I had a credit shell of Rs 5505 for a previous booking. I had tried thrice to book new ticket using that credit shell and I have not received any ticket. The excess amount I paid for the three trials: Rs 1813, Rs 1813 and Rs 8200. Their website was showing transaction history of the …

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Problems caused by delayed departure of Spicejet flight

My flight was supposed to depart from 12:05-14:15. But on 22nd September they sent me a revised departure time that is one hour late from 13:10-15:15. the problem is I had booked a train ticket which departs from NDLS at 16:15. the original flight timings gave me 2 hours to reach from airport to railway …

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Complaint regarding non-receipt of refund from Zoomcar

This is to bring your kind attention that I tried booking a car in zoomcar app on 7th May 2020 and due to technical issue the booking was not completed. I tried reaching zoomcar customer care but due to Covid-19 lockdown I was unable to connect. However, I managed to connect with Zoomcar team (Rxxxxh …

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Yatra Credit Shell not working, no customer support available

I had booked my flight from Pune to Kolkata via Yatra.com during the 1st quarter of 2020. Due to nationwide lockdown, I had to cancel my booking. I received a mail from Indigo stating I have money in my Credit Shell & to use it, I have to contact Yatra. Now after 5 months, as …

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