Travel | India Consumer Forum - Part 49

Category: Travel

Fare not refunded by Yatra for cancelled ticket

I have booked an Airasia flight from yatra.com which was mentioned to be a refundable ticket. However now on raising cancellation request, it is not showing any refund amount. On raising this to yatra customer support, they mentioned though cancellation charge details are not mentioned on customer front end, at the backend, it is the …

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Hotel Tourist Nest in old Manali denied Go Ibibo booking

Please note we book in advance with full payment on 8th May 2019 hotel Tourist Nest in old Manali for 2night and 3days check-in date 3rd June 2019 for 5 member with 2 rooms from goibibo. We also received confirmation of booking from goibibo. But once we reach hotel for check-in on 3rd June 2019 …

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Tax invoice not issued neither by Hotel nor Goibibo

I booked a hotel through GOIBIBO for checking -in on 19th June and Check out on 20th June at Kolkata. I selected Hotel Narayani Enclave for my stay. At the time of booking , i had added my company details and GST number for TAX invoice. During booking , Rs 639/- was charged as GST …

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Not getting full refund for the rescheduled flight timings

Ease My trip has refused to give me my refund for the flight tickets from Mumbai to Dubai for 5 pax where there has been a rescheduling of the flight times and it is not matching my itinerary. I have asked them to refund the amount so that I can make fresh bookings in other …

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Regarding booking with Byke Heritage, Matheran through GoIbibo

On 05.07.19 , I erroneously made a booking for 05.07.19-06.07.19 for a deluxe luxury suite for the Byke Heritage , Matheran. In within 20 min I called Goibibo to amend the date to 19th-20th July. On 6th they called confirming the amendment is done but to my bad luck, I made a mistake with the …

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Regarding resort booking through Makemytrip

I booked a resort Nisarg Healing Farms, Karjat, dist. Raigad, Maharashtra, with MMT for Anniversary celebration with my family. My booking was confirmed by MMT on email and text message with check-in date 13th July 2019 and check out on 14th July. I made the full payment of INR 5878/- to Make My Trip for …

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Cleartrip not refunding amount

We had booked tickets through Cleartrip to Colombo, SriLanka for 24th April 2019 and return on 1st May 2019. Unfortunately due to the bomb blasts in SriLanka we had to cancel our trip. Cleartrip promised us full refund to be given in 30 days. However it did not happen. It’s been more than 70 days …

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