Cellspare is not replying and not returning amount

I have ordered motherboard pcb for Nokia Lumia 640 XL from www.cellspare.com and paied Rs.2100/- on 03-Jan-2018. I received a mail saying the order will be delivered by 23-Jan-2018. In the meanwhile I tred to lot more times to interact with the seller to get shipment details. They haven’t responded back on live chat and even for my mails. On 23-Jan-2018 afternoon I cancelled the order as I haven’t received any information regaring to my order. I sent another mail from their contact us form in their portal and still haven’t received any response back yet. If they are not delivering the product, they should return my amount which they are not doing. When I saw the reviews of the site, there are lot of negative reviews on them. Seems I am not the only one who is suffering from them.

Sasidhara Karasi
Madhapur, Hyderabad 500081, Telangana
Email: sxxxxxxxxxxxi@gmail.com