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Refund from Bagittoday – Rs.2,149/-: Kunal Kumar, SAHARANPUR, Uttar Pradesh (Email: kunal.phy04[at]gmail.com) had ordered a HP laptop Backpack BP849AA on 5th July 12.05 PM with order no.33080251. But the product was not delivered even after two weeks. He posted his complaint with ICF on 13-07-2013 requesting for either delivery or refund. He got his refund on or about 20-07-2013. SAHARANPUR, Uttar Pradesh - 20.07.2013

Refund from Samsung for Samsung Grand 2 – Rs.21,000/-: Mr. Akash Doshi of Mumbai, Maharashtra (akashdoshi009[@]yahoo.in) had persistent complaints with his new Samsung Grand 2. He had made frequent visits and complaints to the service center but still the issue did not get resolved. He posted his complaint with ICF on 06-11-2014 and matter was taken up with Samsung. With our guidance and support Mr. Doshi finally got refund for the device by 05-12-2014. Akash Doshi, Mumbai, Maharashtra

Refund from Scoot Airlines / GoIbibo – Rs.21,000/- : Mr. Ganesh of Visakhapatnam 530003 filed a complaint with us on 29-03-2021 regarding refund from Scoot Airlines for the flight tickets booking done through Go Ibibo. As per the customer, the flight was cancelled by the Airlines and the customer was informed that the refund will be processed through the booking agent Go Ibibo. However, even after a year the customer did not get his refund. ICF took up the matter with the Airlines and GoIbibo a… Read more Visakhapatnam, Andhra Pradesh 530003

Refund from Makemytrip – Rs.6,865/- : Mrs. Rita Dweltz of Kolkata 700099, West Bengal booked 2 air tickets through Make My Trip on Spicejet and AirAsia flights for 01-04-2020 and 07-04-2020. Due to the pandemic lockdown both flights got cancelled and therefore the customer put in a refund request on the MakeMyTrip portal. However, even after repeated follow-ups customer did not get refund. She posted her complaint with ICF on 23-12-2020 and the matter was taken up with the parties concerned an… Read more Kolkata 700099, West Bengal

Refund from Perfect Value online store – Rs.8,950/- : Mr. Varshil Shah of Ahmedabad 380059, Gujarat placed some orders with Perfect-Value online store. Out of 5 products he received only one that too was damaged. Customer wrote to the company for redressing his grievance but there was no reply from them. Mr. Shah posted his complaint with ICF on 18-10-2021 and the matter was taken up with the company. Customer got his refund by 7/11/2021. Ahmedabad 380059, Gujarat

D’Damas Diamond fall complaint – Rs.14,000/- : Deepti Gangwar, Jeewan Park, Uttam Nagar, New Delhi-110059 Email: dipsicgeb(at)gmail.com purchased a ring from D’Damas store at shoppers stop in Rajouri Garden, New Delhi on 15/04/12 for her engagement. The diamond fell from the ring and the ring was submitted on 04/10/2012 to the above store. As per the company policy if the diamond falls within six months it will be replaced by the company But the company denied it saying there is no manufa… Read more D'Damas

Delivery of Motorola phone – Rs.15999/- : Mr. Charan Hemanth kumar of Bangalore 560064, Karnataka ordered Motorola mobile “moto g71 5g” from the website “motorola.in/” on 23rd September 2022 and it was supposed to be delivered by 27th September 2022. However, even after a week the phone was not delivered and the customer approached ICF on 01-10-2022. The matter was taken up with the company and the customer got delivery on 03-10-2022. Bangalore 560064, Karnataka

Complaint against Yatra.com for non-receipt of refund against unsuccessful transaction – Rs.5,818/-: Mr Shekhar Pal of Kolkata (dr_rspal(at)rediffmail.com) had tried to book a return ticket from Bangalore to Kolkata with Yatra.com on 14th Sept,09 using my HDFC bank credit card. The booking was unsuccessful due to technical problem but Rs.5819/- was deducted from Mr. Pal’s account. Even after repeated contacting Yatra.com for refund his refund was not forthcoming. Mr. Pal posted a complaint… Read more Yatra.com - 16.10.2009

Refund from Flipkart – Rs.7,980/: Ms. Rema Chongtham of Hyderabad, Andhra Pradesh (rchongtha[at]gmail.com) ordered a Micromax Canvas Doodle 3 A102 on Flipkart vide order No OD40704062764 on 4th July and receive on 9th July. When she checked the phone it showed that sim card not detected and sometime the phone did not switch on. She made a return request on the same day but was rejected. She posted her complaint with ICF on 14-07-2014 and the matter was taken up with Flipkart. The customer f… Read more Ms. Rema Chongtham, Hyderabad, Andhra Pradesh

Refund from Limeroad – Rs.644/- : Ms. Tanusree Bhowmick of Durgapur, West Bengal had ordered a pair of jeans from Limeroad.com, order number: 0006661754, amount Rs.644 paid though net banking. The product was returned by the customer twice due to unmatched order and finally refund was sought on 18th Nov.2016. Even after Limeroad’s email confirmation of refund, the customer did not get refund even after two weeks. She posted her complaint with ICF on 02-12-2016 and the matter was taken up with Li… Read more Tanusree Bhowmick, Durgapur, West Bengal

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