Complaint against Fastway cable service - India Consumer Forum

Complaint against Fastway cable service

I am using Fastway cable service in Baddi (H.P)  Since last 15 days i am regular requesting fastway team to activate my choice pack  but in spite of regular request  fastway team has activated some channels but since yesterday cable operator has stopped  my service Error 104 is coming on my screen . I have requested to fastway customer service & Nodal officer but till now my service has not activated. Kindly look into the matter & do needful. My Mac no is 08803934FC61.

Praveen Kumar
Baddi 173205, Himachal Pradesh
Email: pxxxxxxxxxxy@gmail.com



9 comments

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    • Vinod Gupta on 18/05/2020 at 5:14 pm

    Fast way Cable has stopped telecasting of famous Religious channels which are free to air otherwise for .e.g Disha, Shubh Vedic, thus depriving crores of Hindus to watch religious & cultural programmes.

    Has tried calling and requesting them couple of times, but they are not ready to listen to it.

    • Praveen on 19/05/2020 at 8:59 am

    Fast way customer care service is very poor but their Nodel Officer is very nice person. or you can file complaint in TRAI (das[at]trai.gov.in )

  1. Kandaghat hp main immediately cable fastway network problem solving problems operator suspand no apply customer care solutions it will suspend ludhiana main fastway office shimla khilini main vatika resort main hain please contact City 9218522211 and 01772811311 contact 9217092170 it will no reply immediately service fastway signal network problem solving others wise dish allowed adress ashish Verma main bazar kandaghat hp district solan himachal pradesh near kapoor building shimla road main bazar kandaghat contact 7807239344

  2. I have been transferred from moga to bathinda (punjab) local cable guy demanding rs 200 for transfer fees . I mark mail to customer care of fastway is there policy of tranfer fees but they demand me last month bill which i provided them , now they are saying mark mail to concern department last 4 days no reply and my services barred
    Also mark mail to nodal officer no reply
    088039298EDF
    I have copy of mail as as proof

    • Pawan Sharma on 09/08/2022 at 9:40 am

    No cable from yesterday afternoon in shakrala malyana in Shimla

    • Ashita Sood on 14/10/2022 at 7:33 pm

    The cable operator person never picks up the call and from past 10 days he has taken our set up box and doesnt answers the call and he has blocked our number our televisions are not working we are helpless
    Cable – fastway

  3. no cable from last 6 days set box change kindly for nesesary xen cable oprater.pl

    • Satish Kumar Aggarwal on 21/07/2023 at 10:29 am

    Sir,
    I am having a ultra 4k TV connection of Fastway with wi fi of 100mbps speed for the last one year. My VC No. is 42xxxxxxx09. I am paying fixed monthly charges of Rs. 943 per month for the above connection. When the connection was given channels of NDTV both Hindi and English and Times Now both and Hindi and English were given on HD. But a few months back NDTV channels were withdrawn and now since last week Times Now channels have been withdrawn. Fastway cable company was contacted in this regards and a complaint was also lodged to the company but no remedial action has been taken. This is totally against the promise given earlier at the time of giving connection. You are requested to kindly direct the fastway cables to restore the above channels on my connection immediately.

    • ICF on 21/07/2023 at 12:49 pm

    @Satish: Please submit your complaint at https://www.indiaconsumerforum.org/?page_id=34

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