I am from Bhubaneswar, Odisha. I have purchased a Kutchina Chimney Flora Dlx 60 Auto clean wall mounted on 11th Oct 2023. My complain is that at the time of installation the brand authorized service engineer told me you have 3 free services till 1 year. But when I called to Kutchina customer care for booking my 1st servicing they told me you do not have any free servicing due to purchase from online, contact with Flipkart. Even I got a warranty card where clearly mentioned about 3 free servicing and also a sticker of 3 free services paste on the product. And when I called to Flipkart CC they also fool me like kutchina. And not even Flipkart nor Kutchina has mentioned there are no free service on online purchase where I have the documents where clearly mentioned about free services. I need to complain against the Flipkat and Kutchina. Please help.
Complaint against Flipkart & Kutchina regarding free services
Ajit
Bhubaneswar 751007, Odisha
Email: axxxxxxxxxx7@gmail.com
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