I want to make a formal complaint against Flipkart India. I purchased a Battery on 16th May which didn’t fit in my phone and I placed a request for return on 17th May as the product was in 10 days return policy.
I received confirmation text notification for return order on the same day. I received another text message kn the next day that the person is out for delivery.
After that I didn’t receive any notification. I tried to reach to Flipkart over the call bit no luck due to long waiting time.
Anyhow I was able to speak to someone from Flipkart who was calling himself a supervisor.
I explained the entire thing to him to which he denied for any help and insulted me stating that why didn’t I contact them for return.
I said, I didn’t receive any notification of cancellation of return order then how would I know about it.
I still tried to reach out to them but no luck because of their long wait time.
It caused me lot stress….I want refund of 469 and a compensation amout for wasting my time and stress that caused to me.
I want 10000 as compensation from Flipkart because of their rude behaviour and hung up the call in front of me withouylt addressing the concern.
Thank you
Mukesh Jangid
Lohegaon, Pune 411047, Maharashtra
Email: wxxxxxxxxxo@gmail.com
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