My Big Bazaar Profit Club amount also showing expired due non usage in COVID-19
I was ordering online from Big Bazaar in which no benefit of the Profit Club card was given to me and i had paid full amount of Rs 10,000 prepaid for almost 1.5 years. In between when merger of Big Bazaar and Reliance the stock was virtually nil at all the stores of big bazaar for almost 6 plus months so i could not made any purchases. and in between the lockdown happend twice. Now when I went to big bazaar and they said the card is expired. and our of the balance of approximate Rs. 4000 only Rs. approximate Rs.1900. This is totally unfair trade practice as in COVID times everywhere the timelimits are being relaxed. More so in this case hardearned amount is already with them and they are earning interest over it. It should be immediately refunded or else I would be compelled to approach Consumer Commission and take legal action.
Lokesh
Shahdara, Delhi 110032
Email: lxxxxxxxxxx9@gmail.com
2 comments
I have been duped similarly.
Additionally if you check the application, it allows foodhall as the option where the card balance can be redeemed.
I visited foodhall recently and even they refused to accept it.
Dear Team,
I have purchase profit club card ( 10000 Rs) to big bazaar and used only 2 months. Sudden Big bazaar all shops have been closed due to merger with reliance. Now I have no option that how to use my pending Rupees of card balance amount. I have many time try with big bazaar customer care no. but number showing not ok.
Please tell me way that how to redeem net amount of my card.