Complaint regarding convenience fee charged by Myntra

i ordered a product from myntra. the price quoted was 414. and 15 was charged for convenience fee. the product i received had mrp written as 396. on calling the customer care, they initiated the return of my product and the supervisor specifically told me that the entire amount of 429 (414+15) would be refunded. they have initiated for only the 414 . is there a valid reason here that i can file a complaint against myntra.

Pragya
Dehradun 248001, Uttarakhand
Email: kxxxxxxxxxxx3@gmail.com

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Refund against charges in excess of MRP – Rs.226/-: Mr. M Navaz of Mangalore, Karnataka (Email: mubeennavaz[@]gmail.com) had ordered 1Kg Pigeon Baby Laundry Detergent Powder through Amazon.in on 26-10-2014 alongwith other items vide Amazon.in Order no. 402-7074521-4551556. He received the consignment on 29-10-2014 but found that the MRP for 1Kg Pigeon Baby Laundry Detergent was printed as Rs.499 on the packet whereas Amazon had charged Rs.775 for the product. He sent a complaint to Amazon.i… Read more M Navaz, Mangalore, Karnataka

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Complaint regarding convenience fee charged by Myntra

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