My complaint is against online seller Pxxxxi Hxxxxxu who is present in almost all wholesale bazaar group on facebook like mumbai wholesale bazaar, delhi wholesale bazaar, siliguri wholesale bazaar where she posts her watsapp group number 7xxxxxxxx2 and sells faishion items. Pxxxxi Hxxxxxxxu delivered items different from the images posted in the group. And if reported to her she happily keeps my hard earned money and says cant help its vendor fault. She send me defected stuff which cant be used. Particularly the jeans and the brass bracelet. The bracelet chain is so thin and the image used for selling she post have thick chain. Jeans she sent without buckles. Even i agreed i will search in market but the buckles are not so readily available in market. When i asked for corrections or refund then she is putting on the vendor from whom she deals. When we are paying the amount at that time she didn’t say pay to vendor instead takes the amount in her account.and after sending faulty items she removed me from the group.Customer looses money and trust from buying from such groups.So mentally harassing customer too. When i lost patience after waiting for a month and posted about the defected items delivery in her group then she says she did courier but cancelled as i have message against her in the group. Still i have those items which cant be used. Please help me either with proper items or a refund. And Pxxxxxi Hxxxxxxlike sellers should be blocked from selling items on facebook as she is cheating customer and think custome is fool.
swati kumari
Kundahalli colony, Bengaluru 560037, Karnataka
Email: sxxxxxxxxxxxt@gmail.com
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