Complaint regarding delivery of defective bed

I ordered a customised bed from offline bed store in Ranchi with full payment. After a week they delivered the bed but it had lots of faults. All the faults were addressed to seller and they promised to fix those within a week.

Its been more than 6 months now and everytime they give some new excuse and nothing has been fixed now. Past 2 weeks they are not accepting any calls from us. Hence need suggestion whats best that could be done.

I have the proof of payments, call records and whatspp chats.

Gaurav

Ranchi 834002, Jharkhand

Email: kxxxxxxxxxxxy@gmail.com

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Complaint regarding delivery of defective bed

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