I have booked one courier shipment from Borivali to United Kingdom , from one local courier agent which has led to total disappointment and harassment. My elderly parents used a courier service from Mehta Enterprise, located at S V Road, Borivali (W), Mumbai, Maharashtra 400092.
The staff at this establishment are highly unprofessional; they fail to respond even after charging exorbitant fees. My parents were charged 550 INR per kilogram for a 10.5 kg parcel, whereas courier service bombino website lists the rate as 370 INR per kilogram, taking advantage of my parents’ lack of knowledge. Furthermore, the shipment was booked on 07/06/2024, but to date, there is no indication of the parcel being delivered, and they have ceased responding to our calls. I have made multiple calls from my London number, which has caused me significant mental distress.
I feel compelled to write a detailed negative review about this courier service on all available social media platforms and to lodge a complaint with the consumer forum.
Alpa
London
Email: axxxxxxxxi@gmail.com
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