Today I have recharged my dish TV acc with the amount of 2268 with 6 months free benefits as per directions of Dishtv customer care. When I recharged my Dishtv account and inserted my viewing card in setup box and it shows error 201 when I seen errors subsequently I called to customer for solution and they advised me to go Dishtv dealar nearer to he could pair the box and card, after receiving advise I rushed to spot and I disclosed the problem before them but they refused and told we couldn’t pair it you buy new one setup box. Then I again called to Dishtv customercare they insured me to resolve the problem but they don’t. After this they told me that we transfer money to someone account accordingly I communicated all recharge details as well as secreen shots. But nothing has been done yet. Dishtv customer care has deceived / misguided me. your are requested to take necessary action against the defaulters and resolving my problem. Vc number 01516165801
Mohammad Ashraf
Sudergundv, Srinagar 193302, Jammu & Kashmir
Email: aXXXXXXXXXa@gmail.com
1 comments
Dear Mohammad Ashraf,
Hope you are doing good.
We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.
Regards,
Online Team
DishTV