Complaint regarding HDFC Diners reward points expiration

I have been using HDFC Diners Rewardz card for almost 2 yrs now and spending 30, 000-40, 000 rs per month on average, as HDFC was giving 3 points for spending 150Rs with each reward point worth 0.75 Rs. Now, I got to know that the points have been reevaluated, post 15th Aug, to 0.30 Rs. per point, without intimation!

I have 24, 000 points currently whose value decreased by 10, 800 INR. This is how HDFC rewards customers for loyalty!! You ask us to spend by showing some reward value and provide something else?! This is plain cheating and stealing customer’s money.

I am expecting a refund of the lost money due the revaluation of reward points.

Arkadeep Kundu
BOMMENAHALLI VILLAGE, Bangalore 560049, Karnataka
Email: axxxxxxxxxxx7@gmail.com