Complaint regarding Hitachi AC service - India Consumer Forum

Complaint regarding Hitachi AC service

Bought a Hitachi new model AC on 25th may. It stops cooling after a month. after so many complaints it service boy arrives after 12 to 15 days & didn’t find a cause of not cooling & went away.. again after 2 days another guy arrived saying outdoor pvc not working & left. Then came again after 3 days changed indoor outdoor both pvc 2 3 times but nothing works. after it he declared compressor is dead & left. Then after the area manager of so called brand Mr. Sxxxi send their guy to re check & they took machine with themselves almost 10 to 12 days ago..
I ask for replacement first they agreed but after few days denied to accept that he said for replacement & said he will fix the same machine soon. I still try to complaint through Hitachi’s Twitter handle sending them mails. Still nothing works. At last I m here in a that would get HELP!!!
I attached a bill copy & job sheet that a service guy provided to me at the time they take machine with themselves.

Reena keshri
Varanasi 221001, Uttar Pradesh
Email: gxxxxxxxx0@gmail.com



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