Complaint regarding inability to withdraw from Hike wallet

I have loaded 1000 rupees into hike wallet thinking that money can be withdrawn but when i tried to withdraw money its not allowing me. even when i tried to transfer money from wallet to bank using vpa also its not working. Please find the below image where in faq they mentioned that money can be send to bank using vpa.

Vamsi Nalla
Sanath Nagar, Hyderabad 500018, Telangana
Email: vxxxxxxxxxx5@gmail.com

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Complaint regarding inability to withdraw from Hike wallet

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Complaint regarding inability to withdraw from Hike wallet

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