Complaint regarding loan from DHFL

I approched DHFL for a home loan thinging its process is quick than other banks. Mr Pxxxxxxxx is the executive from DHFL ghatkopar east branch assisted me with my documents.

I gave all my documents and then i got an confirmation from Mr Pxxxxx saying that my loan is approved and also the sanction letter was given to me.

I was asked to give all my original documents and with my processing fees. I was also asked to pay Rs 7650 via cash and when i asked why do i have to pay, Mr pxxxxxxx said its for agreement purpose and made me sign all the documents and i paid that amount to Mr Pxxxxxxxxh via cash. I was not given any receipt for Rs 7650.

Mr Pxxxxxxxxx said the cheque will be ready in couple of days and i can collect it.

Its not been more than 1 months i am waiting for the cheque and not when i call Mr Pxxxxxxxx he tells me to wait and does not answer my calls.

DHFL has already started deducting EMI from my bank without even dispersing the amount. If my loan is not approved then why would you deduct emi from my account. And if its approved why am i not given the cheque?????

Would also request you to send me an receipt for the amount of Rs 7650 paid to Mr Pxxxxxxxx via cash. I would be filing an police complain and also register and complain with Consumer Forum in regards to the fraud.

Request you to resolve it the earliest and give me my cheque and its been an worst service by DHFL.

Sarma Sahu
Tagore Nagar, Mumbai 400083, Maharashtra
Email: mxxxxxxxxxxxhu@yahoo.com