I am writing to file a complaint regarding the Candes 3-Star fan purchased through Flipkart for my 3 orders.
The product was listed on Flipkart with a 41-watt power consumption. However, after installation, I checked the wattage using a watt meter and found the actual power consumption to be 79 watts. I also referred to the Candes official website, which lists the fan’s power consumption as 74 watts. The fan itself shows 41 watts on the label, which is clearly incorrect.
This discrepancy between the product listing on Flipkart and the actual specifications is misleading and caused confusion in my purchase decision. I purchased 7 fans based on the 41-watt specification and would like to request a full refund or replacement for the fans.
I kindly request the Consumer Forum’s assistance in resolving this issue, as I have already attempted to contact Flipkart and Candes without a satisfactory resolution.
Thank you for your time and attention. I hope for a prompt resolution.
Akash
Jaunpur 222139, Uttar Pradesh
Email: axxxxxxxxxx9@gmail.com
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