Complaint regarding mobile returning to Amazon india

sir i have purchased redmi4 mobile in amazon site through. emi option and mobile delivered on 23-10-17 i have used the mobile two days it’s performance was not satisfied getting hang and not working next 10 also mobile battery backup is not upto the mark. I tried to return the mobile to Amazon.but they are saying you don’t have mobile return option for this mobile which is purchased using emi option. I found return option while booking order and now also there is return option in my amazon a/c this mobile but at 2nd step it’s showing some error msg. I have contacted amazon care they are simply saying we don’t have return option. please help me with needful

Tanisha gaddam
kikatpally, hyderabad
Email: rxxxxxxxxxxxxxxxx0@gmail.com

Solved Complaints

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Replacement of Kutchina Chimney – Rs.13,990/-: Mr. Pradosh Ranjan Ray of Kolkata, West Bengal (raypradoshranjan[@]yahoo.co.in) was having problem with his Kutchina Chimney ( FIEONA) since its installation on 29/08/2013. He had registered many complaints and even after repeated attempts by company technicians the defect could not be rectified. He sent mails to the company requesting replacement of the unit but it was not attended to. He posted his complaint with ICF on 17-08-2014 and the matter w… Read more Mr. Pradosh Ranjan Ray, Kolkata, West Bengal

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Refund from Huawei – Rs.8,999/- : Mr. Vishal Sevak of Rajkot 360001, Gujarat ordered Honor 5C mobile from https://store.hihonor.com/in. on 12 Augast 2017. He paid for same phone on same site via credit card, the value of mobile is Rs.8999. On same day he cancelled the order #6710107960. Since then he was in touch with customer care of company via mail and phone calls but there was no response from the company. Mr. Sevak registered his complaint with ICF on 02-10-2017 and the matter was take… Read more Mr. Vishal Sevak, Rajkot 360001, Gujarat

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Delivery of Motorola phone – Rs.15999/- : Mr. Charan Hemanth kumar of Bangalore 560064, Karnataka ordered Motorola mobile “moto g71 5g” from the website “motorola.in/” on 23rd September 2022 and it was supposed to be delivered by 27th September 2022. However, even after a week the phone was not delivered and the customer approached ICF on 01-10-2022. The matter was taken up with the company and the customer got delivery on 03-10-2022. Bangalore 560064, Karnataka

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Refund from Adidas – Rs.5099/- : Mr. Amrit Hans of Khunti 835210, Jharkhand ordered one men hoodie from on Addidas portal on 30/09/2022. He used debit card for paying but the payment failed first time though the money was debited from his account. He tried second time and again the amount got debited but customer received payment failed error message. Thus there was a double debit from his account though no order got placed. Customer mailed to the company to no avail. Customer posted his com… Read more Khunti 835210, Jharkhand

Complaint regarding mobile returning to Amazon india

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