We bought the Murphy Richard food processor in January 2017 and main jar started cracking in the very first month and by 2nd month it started breaking and 3rd year unable to use. The base material of the jar is very brittle and company has made it purposely because the same is not covered under warranty and since it breaks in usage hence company is charging like anything for the jar and minting money on it.
Even if I buy a new jar and it breaks very second day because of the product fault the company does not take onus on it and as a customer we are at nowhere condition. We spend so much to get the superior product the company gives low grade material to the customer.
Yusuf Hungund
Kurla West, Mumbai 400070, Maharashtra
Email: sxxxxxxxxxxxe@gmail.com
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