Complaint regarding non-delivery by comicstore

I ordered a 5.7K wooden mosaic from The Comic Store website (https://www.thecomicstore.in/) on 7th April 2021. I paid the amount online and received a confirmation email also from them. That time they told me it may take max 1 month. After 1 month i tried calling them on 14th May 2021 but to my surprise their customer care number can’t be called and they only repond on whatsapp so i tried messaging them on whatsapp they told me it take 2-3 months for this order which i don’t know why so long you get the big furnitures like bed, sofa in few weeks and this was just a wooden painting, this was my firt clue of getting fraud but nonetheless i waited as per their response. I again messaged them after more than a month on 26th June and they told me due to covid they need more time. I again trusted them and the current situation and waited to 3 more months. I again messaged them on 3rd August 2021 on their WA number but this time nobody responded. Then i tried to message them on their instagram account(https://www.instagram.com/thecomicstore.in/) but their also they ghosted me and not replied. I have also tried emailing them and till now no reply from them. They clearly seems doing big fraud they are taking the money from people and not delievering the product. I also did a little bit of my own research and found similar pictures shown on their website on some other ecommerce website where price was 4-5 times what is being shown in www.thecomicstore.in, which clearly shows they don’t have any product of their own using somebody else product image and showing on their website and looting people. I demand my full refund & compensation for mental torture and of their ill intentions for doing fraud. I see similar instance with few other people also. Please take strong action against them and stop the website.

Sanjay
Bangalore 560035, Karnataka
Email: sxxxxxxxxxxe@gmail.com