Complaint regarding non receipt of orders from nurserylive

I had placed two orders on the nursery live site on 14.07.2021 and 19.07.2021. After waiting for 20days i had emailed their customer support regarding my order and asked for a refund as my order was not processed until then. They asked me to wait for a week, which i did but after that, there was no response of my emails or messages from their end.
They have not yet dispatched my order and are not replying to my emails.
I have no clue whether they will ever dispatch my order as it has already been a month since i had placed my order. This is a complete case of cyber fraud and I request everyone to never buy from this site.
I want my money back now as I have waited long enough for them to process my order.
Kindly look into this matter.

Debanjita
Agartala 799006, Tripura
Email: dxxxxxxxxxx8@gmail.com

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Complaint regarding non receipt of orders from nurserylive

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