Complaint regarding poor service by Jeeves

Please refer to the screenshots of the messages received from Jeeves, TV was picked up by Technician of Jeeves(Acknowledgement attached) on 16-02-2023. On 09.03.2023 the TV was repaired by Jeeves and technician from Jeeves fitted the TV. On 12.03.2023- Email to Jeeves support for again issues in TV (My email on 12.03.2023 4:09 pm). Jeeves Technician from Jorhat,Assam Visited my place and blamed me for pouring water on my TV but i have only wiped the TV with cloth. They were blaming me for their failure to repair the TV. Jeeves emailed regarding taking up the issue and visiting of technician.

But till date no technician has visited even after 6 days. Only assurance for resoltion of the problem is received.

I Would like to request this forum to compel Jeeves to either repair my TV or refund my 80% of the value of the product i,e Rs. 24,000/- immediately.

Imdadur
Jorhat (Assam) 785013
Email: ixxxxxxxxxxd@yahoo.com

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Complaint regarding poor service by Jeeves

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Complaint regarding poor service by Jeeves

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