Complaint regarding refund from Cinepolis - India Consumer Forum

Complaint regarding refund from Cinepolis

I have been doing online tickets thru online cinepolis website and two times money got deducted from my account however both times tickets did not booked. I kept writing to customer care of cinelpois but no resolution till date.

Details of transactions are given below.

1. cinepolis 11211384 amounting to 1011.54 dated 6/5/2017 @20:01:17
2. cinepolis 87175 amounting to 1011.54 dated 6/5/2017 @18:53:06

Issue credit immediately.

Rishu Chaddha
Rohini, New Delhi 110089
Email: rxxxxxxxxxxxm@gmail.com



1 comment

    • Cinepolis on 02/08/2017 at 3:19 pm

    Hi Rishu Chaddha,

    We are sorry to hear this. Our team is looking into your concern and we will share an update with you soon.

    Regards,
    Team Cinepolis.

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