Complaint regarding refund from Go Ibibo

I have not received the refund for my flight tickets which were cancelled due to COVID pandemic travel bans.

Reference are as follows
One Way Flight
Dubai – Mumbai -Mangalore. Total Amount paid for ticket purchase ? 17355
No refund received. I have received refund for the Mumbai – Dubai Flight booking. but there is a huge deduction for which am not sure if this applies for COVID 019 cancellation,
Booking Details
Mumbai – Dubai
Total amount I purchased the ticket was ? 13020
Refund processed : ? 7,641

Bharathkumar
Bhayander 401105, Maharashtra
Email: bxxxxxxxxxxxxn@gmail.com

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Complaint regarding refund from Go Ibibo

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Complaint regarding refund from Go Ibibo

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