Booked an hotel cottage in OYO recently in Ooty. At time of booking OYO team assured for parking amenities and after reaching there hotel manager didn’t allow. Tried reaching support team but didn’t pick up the call only they pick call for Booking but not solving issues for already booked one. As hotel manager forced to cancel booking and step out of hotel we need to book another room as i had 6 mnth and 2 yrs old babies with us after reaching OYO telling our concern they asked to book new booking or else refund is not allowed they motive was money minded both hotel manager and OYO Team
Mahalakshmi
Chennai 600023, Tamil Nadu
Email: mxxxxxxxxxxxxi@gmail.com
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