Complaint regarding refund from Quikr

On quikr I post a free AD for 2  school Bus and after few days Quikr customer executive called me he claim that you buy this ad you will get more benefits like buyer will get first notify about there ad and we will make the deal you( means me) no need to worry about deal we will.make the deal
It is guarantee and your Bus get sold within 1 month it is our guarantee like this he false claim.me and he assured me about the refund if deal not get success then you will get refund after 1 month the period of premium  ad

Ramesh
VASAI VIRAR 401209, Maharashtra
Email: pxxxxxxxxxxx9@gmail.com