Complaint regarding refund from Reliance Jio

I had ordered a Jiofi instead of Jio phone by mistake through online shopping on Jio app for the amount of Rs 1098, so I cancelled the order. According to Jio customer care that Jio have refunded the whole amount but still not reflecting in my bank account. I contacted many times to both Jio customer service and Andhra bank help desk but issue is not resolved still now. Main transaction date for online purchasing is 30/12/2017 from the account no 146510100042216. Jio customer care provided me acknowledgement reciept no for refunding transaction ie LRJM59265628711 and transaction date 02/02/2018.

AMARESH KUMAR
Gaya 823001, Bihar
Email: axxxxxxxxxx1@gmail.com

Solved Complaints

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Refund from Suitslabel – Rs.990/-: Ms Dilna D, Trivandrum had placed an order for designer kurtis on Suitslabel 06-04-2019 against cash on delivery. Customer received a different product and not the same as shown in the portal and ordered by her. She emailed to them about the discrepancy but there was no response. Customer poster her complaint with ICF on 14-04-2019 and the matter was taken up with the parties concerned and finally the customer got refund of her money by 23-06-2019. Ms Dilna D, Trivandrum

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Phone replacement by Star CJ / Karbonn: Natasha Nail (natashanaik2[at]gmail.com) of Mumbai, Maharashtra had purchased Karbonn A3 mobile from star cj and recieved the product on 6/5/2013. He could hardly use it for a week and had to submit it at the Karbonn mobile service center after which the condition of the phone was worst and it went completely blank. The service center manager had promised to issue A DOA certificate so that a new mobile could be issued but then he refused to saying that t… Read more Mumbai, Maharashtra - 31.08.2013

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Complaint regarding refund from Reliance Jio

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Complaint regarding refund from Reliance Jio

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