Complaint regarding refund from UPSRTC for cancelled bus - India Consumer Forum

Complaint regarding refund from UPSRTC for cancelled bus

My bus was cancelled by upsrtc due to AC fault and said that refund will be given online as i booked ticket from upsrtc online reservation. since 06/06/2023, refund has not been given and there is no response on email or whatsapp and when i call, they say this no. is not for refund complaints and this is done only on whatsapp and email.
booking id/pnr – 00xxxxxxD
amount- 5469.00
date- 06/06/2023
lucknow to anand vihar
Avinash
Prayagraj 211013, Uttar Pradesh
Email: axxxxxxxx0@gmail.com


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