Complaint regarding Samsung washing machine service

I have purchased a samsung washing machine model WF600BOBHWQ/TL for rs 26500 on 26.08.2017. After the 4 th time use, the machine upset. When contacted the customer care through mail and through other form of efforts, no response from them. They have simply stated to pay about 8000 for the main cable destroyed by rat. We have suffered mentally and unable to pay such a amount in a very shot time span. WE have not been informed about the rat protection facilities either by the manufacturer or by the seller. Even the service personal were not been informed , as we are literally un aware we need to replace the cable at their own cost. Pray justice.

sendilkumarane kanagasabai
karaikal 609602, Pondicherry
Email: sxxxxxxxxxxxi@yahoo.com

Solved Complaints

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Refund from Suitslabel – Rs.990/-: Ms Dilna D, Trivandrum had placed an order for designer kurtis on Suitslabel 06-04-2019 against cash on delivery. Customer received a different product and not the same as shown in the portal and ordered by her. She emailed to them about the discrepancy but there was no response. Customer poster her complaint with ICF on 14-04-2019 and the matter was taken up with the parties concerned and finally the customer got refund of her money by 23-06-2019. Ms Dilna D, Trivandrum

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Complaint regarding Samsung washing machine service

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Complaint regarding Samsung washing machine service

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