Termination request was raised 26th July 2017, all bill was cleared. Tikona did not acknowledge termination request, kept the connection active and kept sending bill even when the connection was not being used. after 2 months of non-payment, the connection was suspended. we have been chasing to get the connection terminated on phone as well as email. Tikona insists on the phone that I continue to use same connection even when I don’t want to. Tikona has refused to acknowledge termination request and keeps asking to make undue Payment. Tikona also confirmed my connection would be activated once i make this payment which is opposite of what i want (termination).
I am forced to make this complaint now since i am now being harassed by Tikona Lawyers to come to court as there is a non-bailable warrant against me & the police would come to my house all for 2 months bill which is wrongfully charged by the company.
Please help me get a termination of connection from this company.
Indu Singh
Varanasi, Varanasi 221009, Uttar Pradesh
Email: ixxxxxxxxxxx3@gmail.com
3 comments
Dear Subscriber,
Greetings from Tikona.
We have noted your post. In order to assist you further, we would require your registered contact number or Tikona Service ID.
Request you to provide the required details at the earliest to look into your concern and provide prompt solution.
Regards,
Tikona Care.
Dear Subscriber,
Greetings from Tikona.
This is a gentle reminder to follow-up on your concern listed on Jan 27, 2018. Kindly your details with us for further assistance.
Regards,
Tikona Care.
Dear Subscriber,
Greetings from Tikona.
We have not received your information; hence we consider this case is closed from our end.
Now we request you to share your detail on our official Tikona Forum – forum.tikona.in
Regards,
Tikona Care.