Complaint regarding Velex delivery

I have ordered a debit card from my kotak mahindra bank. Aftar 10 days i have receive a sms from my kotak bank he says I have successfully receive my debit card even i have not receive my debit card. it not deliver to me from velex delivery service . If he not give me my debit card. Then back my money that cost paid by me when i order in my kotak 11 application.As soon as possible
Thank you.

Subhadip Bachar
Barasat Banikanto Nager,Kolkata.700124, West Bengal
Email: Sxxxxxxxxxxxx8@gmail.com

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Complaint regarding Velex delivery

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