On 10/04/2018 I had lodged a complaint regarding my water purifier not working and blinking red. The call was assigned to technician Mr. Axxxxr Mxxxxxn. he visited on the 3rd day of complaint despite 48 hrs of turnaround commitment, he said there is a problem with the PCB and has replaced it as my machine is under AMC. Just after him leaving in 5 minutes the machine started blinking red so we immediately called him back to get it resolved as we were facing issues with drinking water. Whenever called he promised that he would visit in 30 minutes but till date hasn’t turned up and today is 18/04/2018. Have again escalated the complaint but not sure if it would be resolved in time. Very poor service.
Amitesh Deshmukh
Bavdhan, Pune 411021, Maharashtra
Email: axxxxxxxxxh@gmail.com
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