Complaint regarding wrong credit card charges - India Consumer Forum

Complaint regarding wrong credit card charges

I have applied for life time free credit card when asked by an axis bank associative at our office.They mentioned it is life time free credit card.But when I get the details in net banking, it is showing annual charges are there and they raised 2 cards when I applied for only one.SO I called customer care to cancel it.They told me that they will cancel it once I tell the courier person to return the cards to the bank.Now, they are changing their words and telling that I need to bear the annual charges 1770x 2 = 3540.

The cards statement provided as attachment.

Uday Kiran Reddy
Gachibowli, Hyderabad 500032, Telangana
Email: uxxxxxxxxxxn@gmail.com



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