Here are some of the complaints solved by us. There could many more that have not been reported to us. We request consumer members to report to us whenever a complaint is resolved.
24 Parganas North, KolkataRefund from GoIbibo – Rs.4756/- : Mr. Subhadip Ghosh of Kolkata had booked two flight tickets on 5th april 2020 for 18th april and 20th april. The journeys were from delhi to kolkata which was on 18th april,2020 and the journey from kolkata to delhi was on 20th april, 2020. But due to extension of lockdown the tickets got automatically cancelled. Subsequently, Goibibo transferred the amt of only Rs 2394 to the bank account against Rs.7610/-. He posted his complaint with ICF on 01-06-2020 and the matter was taken up with Go Ibibo. Customer finally got refund of Rs.4756 by 23-06-2020.
Jankipuram, Lucknow 226021Refund from Amante Lingerie – Rs.1,148/-: Ms. Akanksha Singh of Jankipuram, Lucknow 226021 placed an order on www.amantelingerie.in which was unsuccessful and the amount got debited from her A/C but no order confirmation received. She had sent multiple mails and asked for refund but no one was responding. She posted her complaint with ICF on 28-06-2020 and got her refund on 03-07-2020.
Gurugram, HaryanaRefund from OYO-Life – Rs.7,999/- : Ms. Ankita Singh of Gurugram, Haryana moved out from OYO-LIFE on 2nd march. She was assured that refund was initiated by them on 7th march but she did not receive the money. She contacted the customer care many times but did not her money back. She posted her complaint with ICF on 28-04-2020 and ICF took the matter up with OYO. After several follow-ups and guidance to the customer, Ms. Singh got her refund back on 29/5.
Narsapur 534275, Andhra PradeshRefund from Pharmeasy – Rs.1632/- : Mr. Osuri DP of Narsapur-534275 Andhra Pradesh had placed an order for Pylobis Tablets with pharmeasy.in by using App PharmEasy vide order M18890994 on 5th May2020 by paying Rs1632/-to them. It was due to be delivered on or before 16-05-2020. However, it was not delivered by 16/5 and the delivery was postponed to 24-05-2020 . Customer wanted to cancel the order and get refund. He posted his complaint with ICF on 16-05-2020 and the matter was taken up with Pharmeasy. After further guidance to the customer, Mr. Osuri got his refund by 25/5.
Indore 452003, Madhya PradeshRefund from Patanjali – Rs.1018/-: Ms. Disha of Indore 452003, Madhya Pradesh did not receive refund after she cancelled her order on Patanjali mobile application. The order ID was 7678163797. However, she did not get refund even after 5 days. Ms. Disha posted her complaint with ICF on 13/5. ICF guided her in the matter and she got her refund on 19/5.
Rajajinagar, Bangalore 560010, KarnatakaRefund from Flipkart – Rs.759/-: Mr. Vaibhav Jain of Rajajinagar, Bangalore 560010, Karnataka made a UPI transaction through Google Pay to Flipkart on 25-Oct-2019 of INR 759/-. Though the amount was debited from his account but not recieved by flipkart. Mr. Jain complained about this to Goolgle Pay but the issue was not resolved. Mr. Jain posted his complaint with ICF on 28-01-2020 and ICF guided him in the matter on the steps to be taken. Finally Mr. Jain received refund on 02-03-2020.
Pune, MaharashtraRefund from Makemytrip – Rs.1640/-: Ms. Myrah Pinto of Pune, Maharashtra had on 26-06-2019 cancelled two tickets booked on Makemytrip and was supposed to get refund of Rs.1640/-. Eventhough MMT provided refund remittance details the amount was not credited to her account due to technical issues. Ms. Pinto had posted her complaint with ICF on 23-11-2019 and the matter was taken up with MMT. ICF also guided Ms. Pinto in following up with the beneficairy bank and finally she got her refund on 12-02-2020.
Vijayanagar, Bangalore 560040, KarnatakaRefund from fake job site – Rs.2999/-: Mrs. Bhanu Araballi of Vijayanagar, Bangalore 560040, Karnataka paid money to Indeed job site for a job in TCS for the post of Assistant Manager Content Management. However, the job site did not provide any service and collected more money from the customer. Mrs. Bhanu Araballi submitted her complaint with ICF on 03-10-2019 and ICF guided her on various steps to recover money.
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