Consignment not delivered by Velex logistics courier

A courier in my name was dispatched on 5th Sept from Mumbai and was out for delivery on 12th Sept and I waited for the consignment on the delivery date but I have not received it yet as on 19 Sept, it is lying in the delivery centre near to my address but they are not calling me nor delivering the consignment. I have sent mail to them(support[@]kerryindevexpress.com) on 14th Sept and tried calling many times but no response so I kindly request you to fecilitate to deliver to the address.

Abhishek
Dharwad 580003, Karnataka
Email: mxxxxxxxxx4@gmail.com

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Consignment not delivered by Velex logistics courier

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