Fake product sold by Amazon vendor

I wish to inform that Ms amazon is selling fake products on its website. I bought a pukhraj on 8th Oct 2017 vide order number 404-7813136-6434764 amounting to Rs 1899. When I went to Indore in Nov end and got it checked I found it to be a fake stone of no value. Then I checked with the online certificate provided with the stone and found that the order delivered was different from the product mentioned in the certificate. I then approached amazon along with pictures of product delivered and that of certificate. To my utter surprise, amazon says they can’t do anything as the product was returnable till 8th Nov only. I tried to insist that this return is on account of fake product and hence returnable window concept can not be applied but they are not just ready to listen. This suggests that amazon is promoting sale of fake products else they would have taken some strict action against the seller. I need your help in getting my money back and to curb such false practices going on at amazon India Ltd. Thanks and regards

Sanjay Bansal
Kharghar, Raigad 410210, Maharashtra
Email: sxxxxxxxxxxx6@gmail.com

Solved Complaints

Kotak Mahindra Bank changes a/c type without information – deduct charges from account: Mr. Atul Jain of Indore had posted a complaint on 03-09-2009 in the Forum with regard to Kotak Mahindra Bank changing his account type and debiting his account for non-maintenance of average quarterly balance. ICF took up the matter with Kotak Mahindra and the matter was finally resolved. Kotak Mahindra confirmed refunding the debited amount. Atul Jain, Indore

Complaint against Flipkart – Rs.27,290/- : Mr. Partha Pratim Mandal, of 24-Parganas, Kolkata, West Bengal ordered one intel i7 4790k processor of order id-OD405530587719302000 on 20th march,2016 at flipkart of rupees 27,290/-. When he opened the package upon delivery he found the seal was broken and the the processor was missing. There was only a used fan in the box. He lodged several complaints with flipkart for refund but without any success of refund. He posted his complaint with ICF on 30-0… Read more - Mr. Partha Pratim Mandal, Kolkata

Refund from Red Bus / Travel services for changing bus service: Ajay Shunmugam of Chennai – 600096, Tamil Nadu had booked a bus ticket for travel from Chennai to Coimbatore on 14-03-2013, 10 PM. The ticket# TF4C26644335. The bus service# as indicated in the ticket was C21. but the Travels sent a bus with service# C11. When Mr Shunmugam checked with them, he was told that his bus would arrive shortly but even after an hour the bus did not come. Subsequently Mr. Shunmugam came to konw that t… Read more Redbus.in - 31.03.2013Chennai

Claim against MakeMyTrip / Shiftthoughts Consulting – Rs.5500/-: Mr. Brij Mohan Bhatt of New Delhi (brij.bhatt(at)maxbupa.com) had done a transaction with Shiftthoughts Consulting on 03-10-2009 to avail an offer through MakeMyTrip.com for the value of Rs.5,513.90. Mr. Bhatt neither received the coupon nor any communication from MMT. They did not agree to refund the money. Mr Bhatt posted his complaint with the Forum on 04-06-2010 and the Forum took up the same with MMT. After follow-up and f… Read more Makemytrip - 20.07.2010

Refund from PayTM – Rs.14,995/- : Javed Akhtar of Kota 324005, Rajasthan had ordered “Casio G-Shock GG-1000-1A3DR(G662) Analog digital watch for men” from paytm on 01-11-2017. Order was of worth 14995. However, he received a different watch on November 3. He raised return request on same day but there was no reply from Paytm for long time. After many days suddenly Paytm replied that the return request is rejected. Mr. Akhtar posted his complaint with ICF 07-12-2017 and the matter was taken up w… Read more Javed Akhtar, Kota, Rajasthan

Refund from Ebay – Rs.7,000/-: Mr. Srikanth Suman Garishakurthi of Bellandur, Bangalore ordered Moto E 4G mobile device with Ebay and received the in unsealed pack of Galaxy Note 3. He had immediately raised a claim and was asked by the Seller to return the device so that he will arrange to send the actual product. However, the customer was apprehensive to take another device from the dealer as he had lost confidence and he asked for refund. Therefore the wrong product was picked up from the c… Read more Srikanth Suman Garishakurthi, Bellandur, Bangalore

Refund from Scoot Airlines / GoIbibo – Rs.21,000/- : Mr. Ganesh of Visakhapatnam 530003 filed a complaint with us on 29-03-2021 regarding refund from Scoot Airlines for the flight tickets booking done through Go Ibibo. As per the customer, the flight was cancelled by the Airlines and the customer was informed that the refund will be processed through the booking agent Go Ibibo. However, even after a year the customer did not get his refund. ICF took up the matter with the Airlines and GoIbibo a… Read more Visakhapatnam, Andhra Pradesh 530003

Complaint against Omaxe Ltd. for non-receipt of refund money – Rs.3,00,000/-: Mr. Yogesh Chandra Srivastava of Lucknow (yogesh_c2001@sify.com) had paid Rs 300,000/- to Omaxe Ltd. towards pre-booking amount of a flat in the Jaipur project thru second purchase. The title & assignment was duly registered by Omaxe in Mr. Yogesh’s and his wife’s name. As the builder had not acquired land for the project and it was getting delayed, Mr. Yogesh applied for refund on 12/03/2009. However, he did no… Read more Omaxe - 07.01.2010

Replacement of Micromax mobile by lalajionline.com: Mr. Suraj Kakwani of Thane, Maharashtra(Email: suraj_8288(at)hotmail.com) purchased one Micromax mobile from lalajionline.com. The mobile had camera problem and was replaced by Lalaji. However, even the replacement mobile was a defective one. Repeated follow-ups by Mr. Kakwani produced no results and he posted his complaint with ICF on 27.11.2012. The issue was resolved by replacement of the mobile by Lalaji. Lalajionline.com

Complaint against ABN Amro for debiting twice for a single IRCTC ticket booking transaction – Rs.1290/-: Jahnavi Ayachitam of Bangalore had tried to book train ticket from IRCTC(site using ABNAMRO debit card on 2nd May 2009 for Rs.1290 from Bangalore to Hyderabad. The transaction did not go through and she booked the ticket with another debit card later. When she checked failed transactions in her IRCTC site, there was only one failed transaction with ABNAMRO. But when she checked her ABNAMRO… Read more ABN Amro - 21.07.2009

ICF on Debit freeze on airtel payments account without valid reason: “Please submit your detailed complaint at www.indiaconsumerforum.org/?page_id=34”
ICF on Complaint regarding non-delivery by shadesinc page on Instagram: “Please submit your detailed complaint at www.indiaconsumerforum.org/?page_id=34”
ICF on Complaint regarding defective smart watch from Firebolt: “Please submit your detailed complaint at www.indiaconsumerforum.org/?page_id=34”
ICF on Regarding fraud sales by Shadesltd on Instagram channel: “Please submit your detailed complaint at www.indiaconsumerforum.org/?page_id=34”
Himanshu Chauhan on Debit freeze on airtel payments account without valid reason: “My bank account is blocked unblocked your frozen account please help sir I am not fraud sir”

Fake product sold by Amazon vendor

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Fake product sold by Amazon vendor

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