Dear Sir, I bought a product named Helicon Electric Kettle from Amazon as there is a 1 year guarantee but after 9 months the product stopped working and I requested for repair the I came to know the company is completely fake and doesn’t have any service centre. I raise the query on Amazon and their executive denied that any guarantee claimed on Amazon website may be fake or true and they doesn’t have a responsibility regarding that. They can take action on a seller only if he give a written that he is fake by himself (what a joke). I request Consumer Court to take serious action on such false guarantee.
Prabal Rajdeep
Aizawl 796012, Mizoram
Email: pxxxxxxxxxxxxxp@gmail.com
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