Happyeasygo not refunding the cancelled flight amount

Dear Sir/Madam
This is to inform you that my flight with PNR DxxxxxxQ and booking ID82xxxxxx00 from Lucknow to Pune dated 16th May 2022 was cancelled by the airline after which I was asked by Happy easygo to raise cancellation request separately so i also raised the cancellation request for the same on 19th May 2022 at happy easy go but the amount has still not been refunded by Happyeasygo despite various follow up and reminders and i confirmed from the airline they have already refunded the amount but happy easy go is holding the money and not providing me the refund it has been more than 3months and when I talk to the customer care they keep giving the new dates

Please do the needful

Priyanka
Lucknow 226030, Uttar Pradesh
Email: pxxxxxxxxx1@gmail.com