I have a Lenovo vibe K5 (a6020a40) serial no- hzc639ch. It’s almost 1yr old. I am using original charger. But after full charge it automatically discharging without using or touching it like dropped 15%in 1hour without touching the handset. WiFi blootooth both are off. I am using jio. Battery is draining fastly either using or not using. Please suggest me what to do
sujoy Dey
BARRACKPORE, Kolkata 700123, West Bengal
Email: mxxxxxxxx5@gmail.com
1 comments
Check whether any apps are running in the background.
Also check in the setting – battery what is consuming more battery power.
Since the product is still under warranty take it to the customer care immediately.