Money deducted but no order placed with Flipkart

Hello,I ordered a Oppo K1 phone on 7 April 2020 from flipkart. The offer price was Rs.2799. I made payment through phonepe app,my money deducted twice from my account (i.e. Rs.5598) but when i checked my order in flipkart, there was no order placed, today is 12 april and still that order is not yet placed.I complained everywhere but still i did not got any response from anywhere. Today is 12 april and still I haven’t got any information regarding my complaint. If not so then what should i do because I want my money refunded.Please respond ASAP.Having many hopes from you regarding help

Ojasvi bhedi
Bilaspur 495001, Chattisgarh
Email: oxxxxxxxxxi@gmail.com