No customer support for defective Hitachi TV - India Consumer Forum

No customer support for defective Hitachi TV

I had bought a Hitachi 1.5 Ac split machine(RAU317KWD) on 14th April 2017 which was found defective . So we made a complain in Hitachi customer care for replacement but till now no replacement has been done. When we made contact with the Hitachi kolkata service centre (the person head of it) he gave us date when they will replace but since then when we are calling them to ask why they are not coming no one is receiving the phone.

SANJAY DAS
KOLKATA 700042, West Bengal
Email: sxxxxxxxxxxxi@yahoo.co.in



2 comments

    • Hitachi on 29/07/2017 at 1:14 pm

    Dear Sanjay_da2017,

    Sorry for the inconvenience. Please share your mobile number/complaint number with us at hitachiindia.social@gmail.com. We assure you we will look into this right away.

    Regards,
    Team Hitachi

    • Hitachi on 07/08/2017 at 11:42 am

    Dear Sanjay_da2017,

    We are still awaiting for your response. Please share your mobile number/complaint number with us on hitachiindia.social@gmail.com. We assure you we will look into this right away.

    Regards
    Team Hitachi

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