Non delivery of consignment by courier and no settlement

An artificial jewellery consignment valued at Rs 750 was booked from Tirunelveli to Chennai, Kodambakkam through ST Courier on 08.05.2021 but the consignment was not delivered to me. I contacted ST Courier, Chennai who asked to prefer a claim who assured me that the claim for Rs 750 will be settled soon. But even after 4 months and in spite of numerous phone calls and messages my claim remains pending and is not attending to my calls and avoiding me. I request you to kindly instruct the  ST courier co to pay me Rs 750 along with Rs 1000 towards mental agony created by  by not attending to my calls and messages. Thanks. AWB No 63263139656

Krishnamoorthy
Chennai 600024, Tamil Nadu
Email: kxxxxxxxxxxc@rediffmail.com