Non-receipt of refund of fees after after cancelling admission

I have enrolled in MA Geography(2018) on 9th July 2018 and paid the fees rupees 5230/- but as I got admission in another university so I made cancelled my admission from CCS university on 4th August 2018 with all formalities and took the signatures of all the respected teachers and Dean sir. They told me that my fees will get a refund under 15 days but its almost 24 days gone but I did not get my fees back. sir, it’s my humble request to get my fees to refund because it matters a lot to me. I am attaching all documents regarding it.

SACHIN SHARMA
BADARPUR, NEW DELHI 110044
Email: SxxxxxxxxxxS@GMAIL.COM