Non Refund of account balance by Videocon D2H

I have been using services since a long and need to permanently deactivate / disconnect the services. While calling customer care they simply refused for it.

Entire Hardwares are lying at y home so as i can handover back to the company , as no need of the same. I have also requested to refund my account balance as on date. But they simply deny for the same.

I don’t understand that after deactivation, complete hardware return and not using services, what is the principal issue with refunding back my own account balance?

This is to request you to please support in the matter.

Jignesh Derasari
Vadodara 390020, Gujarat
Email: jxxxxxxxxxxo@gmail.com

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Non Refund of account balance by Videocon D2H

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