Non repairing of Renault Scala car for one month - India Consumer Forum

Non repairing of Renault Scala car for one month

My car met with an accident and same was taken to workshop at Jammu on 23/11/2017. My vehicle was only serviced but parts which may broke any time and cause accident were neither repaired temporarily nor replaced. I was told that concerned parts are not available and order stand placed and it will take maximum 15 days. I was very much depressed on this attitude and was forced to get my vehicle temporary repaired at road side and paid Rs 10000 . After 15 days when I contacted I was given time to wait for one more week. After that I again contacted and no time frame was given. I then lodged complaint with their help line.Since then I am contacting Renault help line through mails and on phone but no specific reply is given.It has caused me mental tension

Neelam Sharma
Jammu 180011, Jammu & Kashmir
Email: sxxxxxxxxxxx5@yahoo.com



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